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Shipping Policy

Last Updated: August 10, 2026

This Shipping Policy forms part of our Terms of Sale and Website Use and applies to every order placed with Vytal Peptides.

01. Order Processing

Orders are processed within one (1) business day of payment confirmation. Orders placed on weekends or public holidays begin processing on the next business day.

Once a shipment is transferred to the carrier, we send a confirmation email with tracking information. Processing may take longer during periods of high demand, inventory verification, or order review.

Some orders are held for verification before processing. If we need information from you, we will email the address on the order.

2. Destinations

We currently ship only to addresses within the United States. We do not ship to freight forwarders, and we do not ship internationally.

We do not ship to any destination where shipment or delivery of a product would be unlawful, and we may cancel and refund any order we cannot lawfully fulfil.

3. Delivery Estimates

Available shipping methods and estimated transit times are shown at checkout. Standard shipping generally arrives within two to five (2–5) business days after dispatch.

All delivery estimates are estimates only and are not guaranteed. Transit times may be affected by weather, carrier volume, remote delivery locations, public holidays, and other events outside our control.

4. Shipping Charges and Free Shipping

Shipping charges are calculated at checkout based on destination and the method you select.

Where we offer complimentary standard shipping, it applies automatically to qualifying orders that meet the advertised minimum after discounts and before taxes and shipping charges. Free shipping offers cannot be combined across separate orders and may be changed or withdrawn at any time.

5. Shipping Protection

Shipping protection may be offered as an optional add-on at checkout. It is not added automatically.

Where shipping protection is purchased, coverage, exclusions, claim procedures, and available remedies are determined by the protection provider and the terms presented at checkout. Claims are handled by that provider.

6. Packaging and Handling

Products are packaged in materials selected to protect them during normal transit.

Inspect every shipment promptly on arrival. Check the outer packaging, the product labels, the batch information, and the condition of the vials, and place products into appropriate storage without delay.

Storage conditions are the responsibility of the recipient. We are not responsible for degradation resulting from a shipment left unattended at the delivery point or stored improperly after delivery.

7. Address Accuracy

You are responsible for entering a complete and accurate delivery address at checkout.

We cannot change a delivery address once an order has entered processing. We are not responsible for delays, additional charges, failed deliveries, or losses caused by an incorrect or incomplete address. Where a package is returned to us for an address issue, reshipment requires payment of a new shipping charge.

8. Order Changes and Cancellation

Because orders begin processing shortly after payment, they generally cannot be modified, combined, or cancelled once processing has begun.

Review your products, quantities, billing details, and delivery address before completing your purchase. If you believe an error has been made, email info@vytalpeptides.com immediately. We will assist where we can but cannot guarantee that a change is possible.

9. Delayed or Missing Shipments

If tracking shows a shipment is delayed, allow one additional business day beyond the estimate before contacting us, as carrier scans are sometimes updated late.

If tracking shows a shipment as delivered but you cannot locate it:

  1. check all entrances, mailrooms, and reception areas at the delivery address;
  2. ask others at the address whether they received it;
  3. contact the carrier directly with the tracking number; then
  4. if it remains unresolved, contact us at info@vytal-peptides.com within seven (7) calendar days of the delivery scan.

If you purchased shipping protection, follow the claim instructions provided with your order confirmation.

Risk of loss passes to you when the carrier takes possession. We are not obligated to reimburse for carrier-related delays or losses after that point, except where shipping protection applies.

10. Damaged or Incorrect Shipments

If your order arrives damaged, incomplete, or containing the wrong product, notify us within forty-eight (48) hours of the delivery scan by emailing info@vytal-peptides.com with:

  • your order number and tracking number;
  • a description of the problem;
  • photographs of the outer package and shipping label;
  • photographs of the internal packaging; and
  • photographs of the affected product, including the vial and its label.

Retain all packaging and product until the claim is resolved. Claims submitted after forty-eight (48) hours, or without the documentation listed above, may not be eligible.

Remedies for eligible claims are set out in our Refund and Returns Policy.

11. Carrier Responsibility

Once a shipment is transferred to the carrier, delivery is managed by that carrier under its own terms. We do not control and cannot guarantee carrier routing, handling, or delivery performance.

12. Shipping Restrictions

You are responsible for confirming that the products you order may lawfully be shipped to, received, possessed, and used at your delivery address and in your jurisdiction.

We reserve the right to decline or cancel any order we are unable to fulfil lawfully, to refuse shipment to any address at our discretion, and to cancel and refund any order that does not meet the qualified research buyer criteria set out in our Terms of Sale and Website Use.

13. Contact

Vytal Peptides LLC 30 N Gould St # 22558
Sheridan, WY 82801

Email: info@vytal-peptides.com
Support hours: Monday through Saturday, Pacific Time

Research Use Only

Products sold by Vytal Peptides are laboratory reagents for in vitro research use by qualified persons. They are not for human or veterinary use and are not intended to diagnose, treat, cure, or prevent any disease.