Privacy Policy
Last Updated: August 10, 2026
This Privacy Policy explains how Vytal Peptides LLC (“Vytal Peptides,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information in connection with vytal-peptides.com (the “Site”) and our products and services.
This Site is intended for adults aged 21 and over who are acquiring laboratory reagents for in vitro research use. It is not directed to children.
1. Notice at Collection
We collect the following categories of personal information. For each, we describe the sources, the purposes for which we use it, and the categories of third parties to whom we disclose it.
Identifiers — name, email address, postal address, telephone number, account username, IP address, and device identifiers. Sources: you, and automatic collection from your device. Purposes: account creation, order processing, delivery, communication, fraud prevention, security, legal compliance. Disclosed to: payment processors, fulfilment and shipping providers, hosting and email providers, analytics providers, professional advisors, law enforcement where legally required.
Commercial information — products purchased or considered, order history, cart contents, returns, and customer service records. Sources: you, and your activity on the Site. Purposes: order fulfilment, customer support, returns handling, recordkeeping, service improvement. Disclosed to: fulfilment providers, payment processors, customer support and analytics providers.
Financial information — billing address and partial payment card details (for example, card type and last four digits). We do not collect or store complete payment card numbers. Sources: you, via our payment processors. Purposes: payment authorization, refunds, chargeback handling, fraud prevention. Disclosed to: payment processors and financial institutions.
Internet and network activity — pages viewed, referring URL, session duration, browser and operating system, and interactions with the Site. Sources: automatic collection through cookies and similar technologies. Purposes: Site operation, performance monitoring, security, analytics, and, where you consent, advertising measurement. Disclosed to: hosting, analytics, and security providers.
Organization and eligibility information — the name of the research institution, laboratory, or organization on whose behalf you purchase, and any information you provide about your research context. Sources: you. Purposes: confirming eligibility to purchase, verifying the accuracy of information you provide, order review, fraud prevention, and recordkeeping. Disclosed to: fraud prevention and verification providers, professional advisors, and law enforcement where legally required.
Geolocation data — approximate location inferred from IP address. Sources:
automatic collection. Purposes: fraud prevention, shipping eligibility, and determining which legal requirements apply to you. Disclosed to: security and analytics providers.
Communications — the contents of messages you send us by email, contact form, or chat, and our responses. Sources: you. Purposes: responding to enquiries, resolving disputes, quality assurance, recordkeeping. Disclosed to: customer support and email providers.
Inferences — preferences and characteristics derived from the above, used to improve the Site and, where you consent, to tailor communications.
We do not collect sensitive personal information as that term is defined under California law, and we do not knowingly collect biometric data, precise geolocation, health information, or government identification numbers.
2. How Long We Keep Information
We keep personal information only as long as necessary for the purposes described above.
- Order and transaction records: seven (7) years, to satisfy tax, accounting, and recordkeeping obligations.
- Account information: for the life of the account, and then for two (2) years after closure.
- Marketing subscriptions: until you unsubscribe, and then a suppression record indefinitely so we do not contact you again.
- Support correspondence: three (3) years from the last message.
- Server and security logs: twelve (12) months.
We may retain information longer where required by law, or where necessary to establish, exercise, or defend legal claims.
3. We Do Not Sell Your Personal Information
We do not sell personal information, and we do not share personal information for cross-context behavioral advertising, as those terms are defined under the California Consumer Privacy Act. We have not sold or shared personal information in the preceding twelve months. We do not sell or share the personal information of minors.
If this ever changes, we will update this Policy before the change takes effect and provide the opt-out mechanisms the law requires.
4. Disclosures to Service Providers
We disclose personal information to service providers who process it on our behalf and only for the purposes we specify. These include:
- payment processing and fraud screening;
- order fulfilment, packing, and shipping;
- website hosting, content delivery, and security;
- email, SMS, and customer support platforms;
- analytics and performance monitoring;
- identity and eligibility verification.
Our contracts require these providers to protect the information, to use it only to perform services for us, and not to retain, use, or disclose it for any other purpose.
5. Other Disclosures
Legal and safety. We may disclose information where we believe in good faith that disclosure is necessary to comply with law, regulation, subpoena, court order, or governmental request; to enforce our Terms of Sale; to investigate suspected fraud or misuse; or to protect the rights, property, or safety of Vytal Peptides, our customers, or the public.
Corporate transactions. If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction, subject to this Policy or a successor policy providing comparable protection.
With your direction. We will disclose information to others where you direct us to do so.
6. Cookies and Tracking
We use cookies and similar technologies to operate the Site, maintain your session and cart, remember preferences, measure traffic, and detect abuse.
- Strictly necessary cookies are required for the Site to function and cannot be disabled.
- Functional cookies remember your preferences.
- Analytics cookies help us understand how the Site is used.
You can manage cookies through your browser settings and through any cookie banner presented on the Site. Disabling cookies may affect Site functionality.
Global Privacy Control. We honor opt-out preference signals, including Global Privacy Control, transmitted by your browser or extension where applicable law requires.
Do Not Track. Browsers may transmit “Do Not Track” signals. Because there is no common standard for responding to them, we do not currently respond to them.
7. Your Privacy Rights
Depending on where you live, you may have some or all of the following rights:
- Know and access — request the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of recipients.
- Correct — request correction of inaccurate personal information.
- Delete — request deletion of personal information, subject to exceptions such as completing a transaction, detecting security incidents, or complying with a legal obligation.
- Portability — receive a copy of certain personal information in a portable, machinereadable format.
- Opt out of sale or sharing — we do not sell or share personal information, so there is nothing to opt out of.
- Limit use of sensitive personal information — we do not collect sensitive personal information as defined under California law.
- Non-discrimination — we will not deny you goods or services, charge you a different price, or provide a different level of quality because you exercised a privacy right.
- Appeal — if we deny your request and you reside in a state that provides an appeal right, you may appeal by replying to our decision. If we deny the appeal, we will tell you how to contact your state Attorney General.
How to submit a request. Email info@vytal-peptides.com with the subject line “Privacy Request.”
We will verify your identity before acting on a request, typically by asking you to confirm information already associated with your account or orders. We will respond within forty-five (45) days, and may extend once by a further forty-five (45) days where reasonably necessary, in which case we will tell you.
Authorized agents. An authorized agent may submit a request on your behalf with written permission signed by you and proof of the agent’s identity. We may contact you directly to confirm.
8. Marketing Communications
If you subscribe to marketing email, you may unsubscribe using the link in any marketing message or by emailing info@vytal-peptides.com. If you opt in to text messages, you may stop them by replying STOP to any message. Message frequency varies and message and data rates may apply.
We will continue to send transactional messages about your orders, which are not marketing and cannot be unsubscribed from while you have an active order.
9. Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, and destruction. These include encryption of data in transit, access controls, and use of PCI-compliant payment processors.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately at info@vytal-peptides.com.
10. Third-Party Sites
The Site may link to third-party websites and services that we do not control. Their privacy practices are governed by their own policies. We are not responsible for their content, security, or practices, and we encourage you to review their policies before providing information.
11. Children
The Site is intended for adults aged 21 and over. We do not knowingly collect personal information from anyone under 18, and we do not knowingly sell or share the personal information of anyone under 16.
If we learn that we have collected personal information from a child, we will delete it. If you believe a child has provided us with personal information, contact info@vytalpeptides.com.
12. Users Outside the United States
We operate in the United States, and any information you provide will be processed and stored in the United States, where data protection laws may differ from those in your country. By using the Site, you understand that your information will be transferred to and processed in the United States.
13. Changes to This Policy
We may update this Policy from time to time. The revised version will be posted here with a new Effective Date. Where changes are material, we will provide additional notice, such as by email or a notice on the Site.
14. Contact Us
Vytal Peptides LLC 30 N Gould St # 22558
Sheridan, WY 82801
Email: info@vytal-peptides.com
Support hours: Monday through Saturday, Pacific Time